Frequently Asked Questions

Why choose us?

We take great care to provide professional, experienced service for all your cleaning needs. When you open your doors to Immaculate Carpet & Upholstery Cleaning Service, you are guaranteed to see a group of smiling, friendly and highly efficient professionals who will evaluate your flooring and clean it according to your specific needs. We are located in Windsor Locks and serve Hartford County and most surrounding areas.

Are you insured?

We are a fully bonded cleaning service. We carry insurance for our employees and for the work that we do in your home. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.  

What about pets?

Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.